OSI Privacy and Security Policy

This policy tells you how we use and protect your personal information.

Thank you for visiting the Open Systems International, Inc. Web site and reviewing our privacy policy. This policy explains how OSI handles the information collected from you during your visit to our web site.

We will collect no personal information about you when you visit our Web site, unless you choose to provide that information to us. We do not give, share, sell, or transfer any personal information for commercial purposes.

OSI may amend this policy from time to time. We will prominently display on this website any substantial changes in the way we use your personal information.

Here is how we handle information about your visit to our website:

Personal Information and Choice

You may choose to provide us with personal information, by sending us an e-mail message containing your comments or questions or by filling out a form with your personal information. We use this information to improve our service to you or to respond to your request. Your message may be forwarded, as e-mail, to other OSI employees who may be better able to help you. OSI does not use personal data you provide for commercial marketing.

Information You Provide Us: In the course of using the website, we may ask you to provide us with certain information, including contact information, such as your name, mailing address, email address, phone number, or fax number, unique identifiers, such as your user ID or user password, demographic information, such as your age, gender, education or household income, financial information, such as your credit card number or similar information.

Security Policy

This Website incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information that we may collect and we have put into place reasonable precautions to protect such information from loss, misuse and alteration. Your personally identifiable information is transferred to our computers utilizing encryption software. Only those employees who need access to your information in order to do their jobs are allowed access. Our security policies are reviewed periodically and revised as required.

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

The security of your personal information is very important to OSI. We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, OSI uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details.

In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, OSI will notify you of the breach by email or fax or, if OSI is unable to contact you by email or fax, then by U.S. mail. OSI will give you notice promptly, consistent with the reasonable needs of law enforcement and/or OSI to determine the scope of the breach and to investigate and restore the integrity of the data system.

Security of Your Personal Information

OSI is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference once you sign-on in My OSI (or similar account status page) or by following the directions provided in an email or from a link on the advertisement.

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

• provide the services and customer support you request;
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customize, measure and improve our services, content and advertising;
• tell you about targeted marketing, service updates, and promotional offers based on your communication preferences; and
• compare information for accuracy, and verify it with third parties.

Use of Cookies

To better serve you, we occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser when you first visit a Web site. They provide a method of distinguishing among visitors to the Web sites. Cookies are used to identify a web user and may also be used to track a user's browsing habits. Web browsers normally accept cookies, unless the user has specifically turned the capability off.

OSI uses a “session” cookie only. The cookie does not install or save or read anything on your computer. It is simply used to temporarily remember some information to enhance the web application functionality. The cookie is deleted from your system when the browsing session is terminated.

Online Services

Increasingly, site visitors have the option to do business with OSI via the web such as making electronic payments.

OSI operates a state-of-the art secure web server that encrypts the information you submit about your bank account. The secure server software (SSL) encrypts information before it leaves your computer to be sent across the Internet. The encrypted information is shared only with our bank, which also operates secure servers.

OSI will not share bank account information with anyone, except authorized personnel. Bank account information from payment applications will not be sold, transferred, marketed, disclosed or otherwise shared with any outside entity other than your bank and our bank, except as may be required by law or valid court order.

Disclaimers

OSI shall not be liable to any person or entity for any loss or injury arising, directly or indirectly, out of or caused in whole or in part by OSI’s errors, acts, or omissions in procuring, compiling, collecting, interpreting, reporting, communicating, delivering, or assembling the information, data, or records displayed on this Web site.

Information Accuracy

The information contained in this Web site was accurate and complete for the purposes for which it was collected at the time of publication. OSI reserves the right to make changes and improvements at any time and without notice and assumes no liability for damages incurred directly or indirectly as a result of errors, omissions, discrepancies, unauthorized modification of electronic data, errors in transmission, Web browser incompatibilities, and other aspects of electronic communications that are beyond our control.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your OSI password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify OSI and change your password.

External Links

The OSI Web site has many links to other Web sites including links to Web sites operated by other government agencies, nonprofit organizations, and private businesses. Inclusion of a Web site implies no endorsement or claim of its accuracy.

When you follow a link to another site, you are no longer on OSI’s Web site and this privacy policy will not apply. You are subject to the privacy policy of that new site, if one exists. You are encouraged to examine the privacy policy of that site.

Your Acceptance Of The Privacy Policy And Notification Of Changes To The Policy

By using this Website, you signify your agreement to the terms of our privacy policy. We may amend this privacy policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on our website and / or send an email to users who have provided an email address. We will assume that you have given your permission for your information to be used under the terms of the new privacy policy, if you do not respond to our email within thirty days or continue to use the Website thirty days after a notice is posted. Please note that you should always update your personal information to provide us with a current email address.

Correcting/Updating Personal Information

If your personally identifiable information changes (such as your email address or zip code), or if you no longer desire to access our Website, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. This can be done by using an opt out message in an email, or by emailing us at privacy@osii.com. We will respond to your request within 3-7 business days.

Contact Information

To offer comments about the information provided in this privacy policy or the site in general, you may contact: marketing@osii.com

© 2009 Open Systems International, Inc. All rights reserved.